2. How We Use Your Information

• Service Provision: To deliver our multimedia platform, archival services, and media management tools
• Account Security: To maintain secure user accounts and prevent unauthorized access
• Customer Support: To provide technical assistance and resolve issues
• Security Monitoring: To detect and prevent abuse, fraud, and malicious activities
• Service Improvement: To enhance user experience and develop new features including content sales and video editing tools
• Communication: To send important updates, security alerts, and service notifications
• Legal Compliance: To comply with applicable laws and legal obligations

3. Data Storage and Security

3.1 Retention Periods

• Account information: Retained while account is active
• Usage history: 12 months for analytics purposes
• Security logs: 6 months for security monitoring
• Communication records: 24 months for support purposes
• Deleted account data: 30 days in backup systems

3.2 Security Measures

• Advanced encryption for data at rest and in transit
• Secure, monitored server infrastructure
• Regular security audits and penetration testing
• Multi-factor authentication options
• Automated backup and disaster recovery systems
• Staff security training and access controls

4. Information Sharing

4.1 Third-Party Sharing

We do not sell, trade, or rent your personal information. We may share your data only in these limited circumstances:

• Legal Requirements: When required by law, court order, or legal process
• Security Threats: To protect against fraud, abuse, or security vulnerabilities
• User Consent: When you explicitly authorize such sharing
• Service Providers: With trusted partners under strict confidentiality agreements
• Business Transfers: In case of merger, acquisition, or sale of assets

4.2 DMCA Compliance

5. Your Rights and Choices

5.1 Privacy Rights

• Access: Request information about your personal data we process
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Restriction: Limit how we process your personal information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain types of data processing
• Withdraw Consent: Revoke previously given consent

5.2 Exercising Your Rights

To exercise your privacy rights, contact us at support@sxm.tools. We will respond within 30 days of receiving your request.

6. Cookies and Tracking

6.1 Types of Cookies

• Essential Cookies: Necessary for basic service functionality
• Performance Cookies: Help us understand how users interact with our service
• Security Cookies: Detect suspicious activity and protect user accounts
• Preference Cookies: Remember your settings and customizations

6.2 Cookie Management

You can control cookies through your browser settings. Note that disabling essential cookies may impact service functionality.

7. International Data Transfers

• Data is primarily stored in secure facilities within your region
• International transfers only to countries with adequate protection
• Appropriate safeguards including standard contractual clauses
• Users notified of any significant changes to data location

8. Data Breach Response

In the event of a data security breach:

• Immediate containment and assessment of the incident
• Notification to relevant authorities within 72 hours
• Prompt communication to affected users
• Comprehensive investigation and remediation
• Transparent reporting of findings and improvements

9. Children's Privacy

• We do not knowingly collect data from children under 13
• Age verification mechanisms are in place
• Immediate deletion of any child data inadvertently collected
• Parental consent required for users under 18 where applicable

10. Policy Updates

• SXMTOOLS reserves the right to modify this privacy policy at any time
• Changes published on our website with clear notification
• Significant changes communicated via email
• 30-day advance notice for material changes
• Previous versions archived for reference
• Our platform is actively updated and continuously evolving

11. Contact Information

For privacy-related inquiries and requests:

• Business Mail: support@sxm.tools

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